KefiVerse Terms of Use

Commercial V1 is offered only to users in the United States who are at least 18 years old and able to enter a binding agreement. It is not directed to minors. You are responsible for accurate account information, credential security, and account activity.

KefiVerse helps capture audio, organize Thoughts and Goals, and surface connections and Insights. It uses automated and third-party AI processing for speech transcription, text polishing, summaries, titles, semantic processing, and candidate Insights. Output may be inaccurate, incomplete, misleading, or unsuitable; review it before use. The Services do not substitute for legal, medical, financial, tax, mental-health, or other professional advice.

You retain ownership of submitted or created content. You grant us a limited, non-exclusive right to host, reproduce, process, transmit, and create technical derivatives of it only to operate, secure, support, and improve the Service as described in the Privacy Policy and permitted by law. You represent that you have rights and permissions to submit the content, including audio containing other people.

Company generally does not require sensitive personal information simply to have an account. User Content may voluntarily contain personal, health/medical, financial, race/ethnicity, religious/philosophical, sexual-orientation/sex-life, family/relationship, legal/business, confidential, proprietary, or other sensitive information. By choosing to submit, record, upload, or otherwise provide it, you instruct and authorize Company and its service providers to process it as reasonably necessary to provide, operate, secure, and support the Services and as described in the Privacy Policy.

Transmitting or storing sensitive information through an Internet-based service involves inherent privacy/security risk. To the fullest extent permitted by law, you voluntarily assume those inherent risks and release Company Parties from claims arising solely from the nature or sensitivity of information you voluntarily chose to submit or those inherent risks, subject to non-waivable rights and remedies.

The Services are not a substitute for a patent filing system, attorney-client communications system, secure data room, trade-secret management system, or legal privilege-preservation system. User Content may be transmitted, stored, and processed by third-party providers as described in the Privacy Policy. Consider legal advice, filings, NDAs, and other protective measures before submitting inventions, patentable ideas, patent-pending material, trade secrets, confidential business information, unpublished research, proprietary information, NDA-protected information, or privileged/legal-sensitive information. Laws vary by jurisdiction, and pre-filing disclosure may impair patent rights in some jurisdictions; use of KefiVerse is not represented as necessarily public disclosure or necessarily non-disclosure.

You acknowledge and agree that, to the fullest extent permitted by applicable law, the Company Parties are not responsible or liable for any loss, impairment, limitation, forfeiture, invalidation, inability to obtain, or inability to enforce any patent, trade-secret, confidentiality, privilege, intellectual-property, contractual, or other right arising out of or relating to your decision to submit, transmit, store, process, or disclose information through the Services.

Do not use the Service unlawfully; infringe rights; submit content without permission; interfere with security, availability, billing, or controls; scrape or automate without permission; introduce malicious code; or facilitate harmful, fraudulent, or abusive activity.

Current monthly plans are Think ($2.99/month, 150 AI recording minutes), Think More ($6.99/month, 500 minutes), and Think Deep ($14.99/month, 1,200 minutes), subject to change as permitted by law. Subscriptions automatically renew monthly until canceled. You authorize Stripe, our processor, to charge your payment method. Stripe collects payment-card information through Checkout.

Plan changes take effect at the next renewal; your current plan, price, and allowance remain through the current period. Cancellation takes effect at the end of the current paid period and access remains until then. Where available, “Keep subscription” resumes before the scheduled cancellation takes effect.

Stripe’s payment-recovery and retry mechanisms apply to failed recurring charges; Company or Stripe may retry in accordance with processor settings and law, without promising a specific number of attempts. You may be asked to update your payment method. Paid features may be limited or suspended, your account may revert to a free tier, or your subscription may terminate after continuing failure. No separate late fee is charged solely due to a failed payment unless separately disclosed and legally permitted. Cancellation does not eliminate valid amounts incurred before cancellation.

Monthly subscription charges are generally non-refundable once charged. Cancellation takes effect at the end of the current billing period, and no prorated refund is automatically provided for unused time after cancellation. We may provide a refund or other correction where required by applicable law; for a verified duplicate charge; for verified erroneous billing caused by KefiVerse, Thinking Clay LLC, or Stripe integration error; or in another specifically owner-approved exceptional case. This policy does not promise broad discretionary refunds.

Account deletion is different from subscription cancellation. If you explicitly confirm permanent deletion of your KefiVerse account, we will promptly begin the deletion lifecycle, terminate your access, and prevent future subscription billing. You will lose remaining paid access; unused subscription time is generally non-refundable except where required by law or under the limited refund exceptions above. Eligible application and user-content data will be deleted, while limited payment, accounting, dispute, fraud-prevention, legal-compliance, and deletion-audit records may be retained or pseudonymized as permitted or required by law. If you only want to stop future charges while retaining your account and supported content, use Cancel subscription instead.

The Service uses Supabase, Stripe, Vercel, and OpenAI. Their services may be unavailable and subject to their own terms and privacy practices to the extent permitted by law.

The Service, software, design, and marks are ours or our licensors'. We grant a limited, personal, revocable, non-transferable right to use it. We may suspend or terminate for breach, security risk, fraud, abuse, legal requirement, or Service protection. Ending a subscription does not itself delete stored content; deletion and retention are described in the Privacy Policy.

Company relies on third-party providers for portions of hosting, authentication, storage, AI processing, transcription, and payment processing. We use access controls, server-side authorization, private storage where applicable, retention/deletion procedures, and provider security features. No Internet, cloud, AI, payment, authentication, or storage system can be guaranteed completely secure; risks include hackers, malicious attacks, credential compromise, malware, ransomware, software/zero-day vulnerabilities, provider failures, user-device/network compromise, and events outside reasonable control. We preserve non-waivable security and breach-notification duties.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR AVAILABILITY.

The Services are not an electronic health-record system, medical service, or HIPAA-regulated healthcare service. Unless expressly agreed otherwise in writing, do not use them to store protected health information where HIPAA or another healthcare-specific law requires a regulated service or contractual arrangement.

To the fullest extent permitted by law, Company Parties means Thinking Clay LLC, its present/former parents, subsidiaries, affiliates, members, managers, officers, directors, personnel, agents, contractors, consultants, licensors, service providers, successors/assigns, and the specified immediate family members, heirs, estates, executors, administrators, successors, and assigns of those individuals. Company Parties will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages, including losses involving profits, revenues, savings, opportunities, goodwill, reputation, use, data, content, anticipated savings, interruption, confidentiality, privilege, trade-secret status, patent, intellectual-property, or proprietary rights, arising from Services, User Content, AI output, security incidents, unauthorized access/use/disclosure, data alteration/loss/destruction, or third-party failures.

Aggregate liability, in contract, tort/negligence, strict liability, statute, or other theory, is capped at the greater of (A) amounts actually paid to Company for Services in the six months before the event or (B) US $20. These limits apply even if a remedy fails of its essential purpose and do not limit liability that applicable law does not permit to be limited/excluded.

To the fullest extent permitted by law, you will defend, indemnify, and hold harmless Company Parties from claims and all resulting losses, damages, judgments, settlements, penalties, fines, costs, and reasonable attorneys’ fees arising from your use/misuse/attempted use; User Content; Terms/law violations; rights infringement/misappropriation; fraud, negligence, willful misconduct, or unlawful conduct; inadequate security; incidents or breaches caused or materially contributed to by you; third-party sensitive information; information about another person; unlawful recording; missing consent/authorization/license; third-party confidential/patent/trade-secret information; reliance on AI output; or disputes with third parties. Company may assume exclusive defense at your expense; you must cooperate; no settlement may impose liability, admission, or restriction on a Company Party without written consent. This survives termination.

Before arbitration or court, the parties must attempt good-faith informal resolution for 60 days after notice to hello@thinkingclay.com, except urgent equitable relief. Small Claims Court is available where requirements are met. Otherwise disputes are binding individual arbitration administered by AAA under applicable AAA Consumer Arbitration Rules, with exactly one arbitrator; the Federal Arbitration Act governs, and proceedings may use documents, phone, video, or another efficient method. AAA Mass Arbitration Supplementary Rules and applicable fees/procedures govern coordinated filings where applicable.

To the fullest extent permitted by law, the parties waive jury trial and class, collective, consolidated, and representative actions. You may seek appropriate injunctive/equitable relief for unauthorized use or infringement/misappropriation of intellectual-property or proprietary rights where legally permissible. You may opt out within 30 days by emailing hello@thinkingclay.com with sufficient account identification and a clear statement. Any claim must be brought within one year after accrual unless law prohibits shortening that period.

These Terms are governed by New York law, subject to the arbitration agreement and non-waivable law. We may update these Terms prospectively with legally required notice. Continued use after the effective date is acceptance to the extent permitted by law.